Michael Hohl and his fiancee Amber Maxwell were on their way to their wedding with the crisis-hit airline
An engaged couple were kicked off a United Airlines flight to Costa Rica following a row over them sitting in the wrong seats.
Michael Hohl and his fiancee Amber Maxwell were flying from Houston, Texas, to their wedding in Costa Rica.
But following an argument with cabin crew they were removed by a federal law enforcement officer from the flight.
It comes as United Airlines remains under scrutiny following its treatment of passenger David Dao, 69, who was physically dragged off an ‘overbooked’ flight for refusing to give up his seat.
United said the couple repeatedly tried to sit in more expensive seats for which they had not paid and would not follow flight crew instructions.
Mr Hohl said the pair found another passenger sleeping sprawled across their seats after they were the last to board the flight.
Soon after moving to other, empty seats in the economy cabin a few rows up, flight crew denied their request to pay a supplement for the seats, which United sells as “economy plus”, and told them to move back to their original seats.
“We thought not a big deal, it’s not like we are trying to jump up into a first-class seat,” Hohl told KHOU.
“We were simply in an economy row a few rows above our economy seat.”
They then cooperated with an officer from the U.S. Marshals Service who boarded and told them they had to get off the plane, Hohl said.
The couple were rebooked on a flight on Sunday.
Dr. David Dao will likely sue the airline after he was left needing reconstructive surgery for his injuries, his attorney said on Thursday.
After the incident triggered international outrage, United Chief Executive Oscar Munoz apologized to Dao, his family and its customers, saying the carrier would no longer use law enforcement officers to remove passengers from overbooked flights.